Privacy Policy

At The Event Nanny, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and address when you make an enquiry or booking.

• Information about your children relevant to their care (e.g., names, ages, health needs, allergies, emergency contacts).

• Payment information required to process deposits and final balances.

• Photographs, but only if you have given explicit consent for marketing or social media purposes.

How We Use Your Information

We use your information to:

• Process and manage bookings.

• Provide safe, tailored childcare services.

• Communicate with you before, during, and after your event.

• Meet our legal and regulatory obligations.

• (Where you have consented) use photos for marketing and promotional purposes.

How We Store Your Information

Your information is stored securely and only accessible to authorised staff. We retain personal data only for as long as necessary to provide our services and meet legal requirements.

Sharing Your Information

We do not sell, rent, or trade your personal information. We will never share your details with third parties unless:

• It is required by law.

• It is necessary to protect the safety of the children in our care.

• You have given explicit consent (e.g., photo use).

Your Rights

You have the right to:

• Access the information we hold about you.

• Request corrections to inaccurate data.

• Withdraw consent for the use of your data (e.g., photo permissions).

• Request deletion of your personal information, subject to legal and contractual obligations.

To exercise your rights, please contact us directly.